Time-Based Routing

IVR: "Thank you for calling . Our regular business hours are Monday through Friday, 9 am to 5 pm. Since it is currently outside of our regular business hours, please select from the following options:

Press 1 to leave a voicemail, and we will return your call during our next business day.
Press 2 to access our self-help resources on our website.
Press 3 to listen to our office hours and location."