Billing Error & Credit to Account

.billing_error_credit_account_letter

Dear
Customer Name
,

We apologize for the billing error that occurred in your recent invoice. We take full responsibility for the mistake and are working to resolve it as quickly as possible.

We assure you that we will take steps to prevent similar errors from happening in the future. In the meantime, we have issued a credit to your account to compensate for any inconvenience this may have caused.

We value your business and want to make things right. If you have any questions or concerns, please don't hesitate to contact us.

Sincerely,
Your Company Name
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