Support ticket: Ticket reopened

.support_ticket_ticket_reopened

Hi
Customer Name
,

I see you've reopened ticket (#
12345
) with an additional issue. Let me jump back in.

Your original issue:
Reminder of what was resolved


Your new issue:
What they're reporting now


I'm investigating this now and will get back to you within
timeframe
.

Your Name

Your Title
Add to TextExpander